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Meta Has Bought Almost 20 Million Quest Headsets, However Retention Struggles Stay


Meta has offered almost 20 million Quest headsets, however the firm continues to wrestle with preserving buyer utilizing VR.

In keeping with a report by The Verge, citing an inner Meta presentation held as we speak, the corporate has offered almost 20 million Quest headsets. This doubtless contains Quest 1, Quest 2, and Quest Professional, although by all accounts Quest 2 seems to be the overwhelming majority. And whereas the determine wasn’t publicly introduced, this may be the primary official affirmation of Quest unit gross sales from the corporate.

This data was shared by Mark Rabkin, Meta’s VP of VR, throughout an inner presentation to “1000’s” of staff, in accordance with The Verge.

And whereas the 20 million unit Quest gross sales determine is spectacular—and nicely past every other single VR headset maker—Rabkin went on to emphasize that the corporate has to do a greater job at preserving prospects utilizing the headsets nicely after their buy.

“We must be higher at progress and retention and resurrection,” he stated. “We must be higher at social and really make these issues extra dependable, extra intuitive so folks can rely on it.”

Curiously, Meta’s newest wave of headset prospects are much less enthusiastic than those who purchased in early.

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“Proper now, we’re on our third 12 months of Quest 2,” Rabkin stated, in accordance with The Verge. “And sadly, the newer cohorts which are coming in—the individuals who purchased it this final Christmas—they’re simply not as into it [or engaged as] those who purchased it early.”

The report from The Verge contains extra data in regards to the firm’s XR roadmap, which you’ll be able to learn in full right here.


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